Frequently Asked Questions
Yes, as long as you park legally. You must not park:
– closer than 6 metres to an intersection,
– in front of, or closer than 1 metre to a vehicle entrance,
– near a corner, curve, hill, traffic island or intersection, if it stops other people from seeing along the road
– where it’s in the way of other road users, including pedestrians
Please review Where not to park and How to park safely for further scenarios.
Please remember that the Long Bay roads are often narrow and so avoid parking directly opposite another parked car – otherwise other cars, service and emergency vehicles will not be able to get through. If a car is blocking access or parked illegally, you can call Auckland Transport on 09 355 3553 with the details of the vehicle to request a parking officer visit the site.
These are part of the rainwater disposal system and are the prime responsibility of the Auckland Council following handover from the Developer (Templeton Group) after a defined amount of time (approx 2-3 years) depending on location – which makes responsibility somewhat unclear. Auckland Council has an operation and maintenance guide for rain gardens which can be found amongst their Stormwater forms and guides. However, with their limited/constrained resources, these gardens can become overgrown with weeds and the grasses can block passageway on paths and driveways.
Therefore homeowners are encouraged to be proactive and carefully weed and trim the gardens in front of their property. This helps the streets look tidy and makes sure the gardens remain healthy. If you want the Council to take action, you can contact them on 09 301 0101.
Please log the job/complaint with the Council Call Centre by phoning (09) 301 0101 or via the online form:
https://www.aucklandcouncil.govt.nz/report-problem/Pages/default.aspx
Always ask for and note the job number and ask for a date by which the issue will be addressed. The Call Centre will advise the estimated time frame – this could be 24 hours or 10 working days – depending on the type of issue. All jobs logged through the Call Centre get dispatched directly to the contractor in the area.
If a job that has been logged with the Call Centre has not been resolved within the stated timeframe, then please email: longbayra@gmail.com with the details (including the job number), and we will escalate the job with our Council contact on your behalf.
Auckland Council has an operation and maintenance guide for rain gardens which can be found amongst their Stormwater forms and guides.
These are protected and should not be removed. However homeowners are encouraged to trim back those blocking pathways, and to remove dead frond stalks once they have flowered. This helps to keep the neighbourhood tidy and allows easy access.
The following link provides some really good information about pest plants and the need for vegetation maintenance on these private planted batters. The link also lists all the plant pest species, making them really easy to identify.
http://pestplants.aucklandcouncil.govt.nz/
Yes, anyone can hold a party in the park. You must of course take all your rubbish home with you. You would need to check with Auckland Council if you wanted to erect say a bouncy castle or the like.
The Long Bay Design Guidelines at point 8 of the Building Restrictions states, “Boats, caravans and the like are not allowed in the front yard. Nor should they be stored on driveways. They may be located within the rear yard or side yard”. Please be considerate of your neighbours.
There are a couple of ways to handle situations where boats or caravans are parked in the front yard:
1. Talk to your neighbours, engage with them and advise them of the Long Bay Design Guidelines of which they may not be aware; or if you are not comfortable doing this, then
2. The LBRA could provide a template letter addressing this issue with the residents; or
3. You have the option to instruct a lawyer and take a civil case.
Auckland Council advise that residential building work on weekends is not prohibited, provided it’s similar from a noise perspective to people doing DIY work/mowing lawns etc. The work that is prohibited on a Sunday relates to the use of heavy earthmoving machinery, such as those operating on the earthwork sites. This work is restricted by way of specific conditions in the resource consent relevant to that site.
Call Auckland Council on 09 301 0101 while the noise is occurring. Calls are confidential and an officer will come out and investigate.
Section 24 of the Annexure Schedule (section 24 covenant) states that any washing line erected must not to be situated within the front yard.
Large free standing satellite signal receiving dishes are not allowed in front yards. Smaller “Sky TV” style satellite dishes must be located as unobtrusively as possible.
The original Developer (Todd Property) advised that neighbours have the right to enforce the neighbourhood land covenants and take action against the owners for lack of upkeep. However, a lawyer will need to search the title for the registered owner details.
To make a complaint (without going through a lawyer), about vermin, you can lodge a complaint with Auckland Council at: https://www.aucklandcouncil.govt.nz/licences-regulations/outdoor-fires/Pages/complain-about-overgrown-section.aspx
Or if it is in relation to a fire hazard (long grass), lodge the complaint here: https://fireandemergency.nz/at-home/fire-hazards-in-your-community/
If you see dumped rubbish on public property, the number to call to report illegal dumping of rubbish is 0800 663 867 and this number is available 24/7.
However, they will not remove dumped rubbish on private property. The owner of the property is responsible for this.
1. First safely check that there has not been a break in. If there has been, please call the police.
2. If the owner is away then check with other close neighbours if they have any contact details for the owner. A post on the Long Bay Community Facebook group may help with this.
3. If the problem persists, then ring Noise Control at Auckland City Council on 09 301 0101 during working hours and ask to speak to a compliance noise specialist.
Please Note:
● If you set your house alarm when you are at work or on holiday, please talk to your close neighbours and let them know how they can contact you if there is a problem.
● If you are going to be away or overseas for an extended period, please consider having a local family member, neighbour or rental agent available to turn the alarm off if there is a problem. Once again please give those contact details to close neighbours.
If you set your house alarm then please ensure it is well serviced, the back-up battery is working and pets and flapping curtains etc. are not going to interfere with sensors.
If you need any advice on Graffiti prevention and/or removal, there is a great deal of
information on the Auckland Council website:
https://www.aucklandcouncil.govt.nz/grants-community-support-housing/graffiti-vandalism/Pages/default.aspx
The Long Bay Design Guideline can be found here:
https://documentcloud.adobe.com/link/track?uri=urn:aaid:scds:US:26011d33-20d2-4833-bafa-9c31046173d1
For older copies please contact us, or Templeton Group.
To contact the Long Bay Design Approvals please email designapproval@longbay.co.nz
Please immediately phone the Auckland Council main line or the Pollution Hotline on 09 377 3107 (24 hours a day, seven days a week) to report:
– stormwater pollution, including pollutants being discharged into creeks and streams
– air pollution, including smoke from fires, or odours and dust from building sites and quarries.
Pollutants may include:
– dirt, clay and soil sediment
– concrete wash-out water
– oils and fuel
– paint and chemicals
– smoke, odours, fumes and dust.
The Pollution Response Team is available seven days a week.
For rules on outdoor burning, see:
Rules for Outdoor Fires
Auckland Unitary Plan: Chapter E14 Air quality (PDF 305KB).
Outdoor Fire Safety Bylaw 2014.
Yes! Auckland Council provides information on the Long Bay Regional Park, and a map here.
Please ring *555 for any racing or speeding issues (or 111 of course if it is more of an urgent situation), especially if you are quick enough to obtain the number plate for a speeding vehicle and the make/model/colour if possible. The reporting data is really important to help inform and direct Police and Auckland Transport resources.
1. Members receive updates and information about the community before other residents via email;
2. If the Association holds a social event which is ticketed, then members would receive a discounted rate;
3. Going forward, members may be offered discounts at the various shops in the new Village;
4. Facebook members are advised of updates, but usually one or two week’s after members.
The community book library is located at 19 Headland Drive Long Bay, see the Info page for more.